Support

To ensure the proper operation of the application requires basic knowledge in the field of Windows administration, as well as the ability to configure and operate Web applications (Web services) running on the basis of Internet Information Services.

Configuration of GIS-ABP parameters is carried out with the help of the "Settings" dialog of the client application, as well as in the configuration file of the Server (Web service). A detailed description of the GIS-ABP parameter settings process is located in the Settings section.

The LogFolderPath parameter allows you to activate the diagnostic log, which records information about the work of GIS-ABP (client and server), including information about errors.

An error in the diagnostic log may be caused by incorrect settings GIS-ABP, incorrect IIS settings, incorrect parameters and failures of the Windows system.

If the work with the settings does not allow to eliminate the error, please send a diagnostic log and a description of the problem at info@abpsoft.spb.ru. We try to solve the problem and inform you about the results.